need advice im desperate and ready to cry

 

need urgent help. had extensions put in not even a week ago and now there crap and falling out. paid 300 for a full head 350 were used, pre bonded natural hair, the salon got them, it looked lovely and silky but next day i woke up with a bush on my head. its dry and feels like dolls hair. i have washed it with the correct shampoo and conditioner and sleep with it in a loose pony tail with a hood on the salon gave me to stop tangles. im ashamed and the girls at work think im crazy for spending so much money. please help me fix my horse hair.  they gave me a brush that is meant to be used , but it pulls them out. i rang the salon they said to brush it more, but i wont have any hair left. i go outside and its got a mind of its own , its just fuzzy.

 

hope someone can help or give me some tips

 

 

thanks chez xx

no the night i had extensions done they were perfect, when i got home i went to bed and the next moring it was a mess. so i didnt have time to do anythin to it to damage it . i went back to salon and they agreed they were crap. it just kept matting, i had them taken out and full refund. its put me off getting them done again. i didnt do anythin to damage them i think they were well over processed.  i think i may try clip in ones but hair very short though.