http://www.matrix.com/salon_pro/products/logics_color/Logics_Creativity_Book.PDF - http://www.matrix.com/salon_pro/products/logics_color/Logics _Creativity_Book.PDF

I'm not sure what product you have, but I think you will find the information that you need at this link...

I was just looking at the colors for this brand and I noticed they have two shades of ash, one that's more blue and one that's more violet.  I always figured I needed more blue to control the orange, but wasn't sure of it, am not sure of it.  Do you guys think that might be my problem?  I need a mostly blue based ash color?  Ooooh, can this be a solution to my problem?  I'm starting to get excited here...hahaha.

Also, I used a 20 volume oxidizer, because it's supposed to lift two colors.  But then I saw in the box of the dye that a 20 volume oxidizer lifts 1 shade, I'm confused.  Which one is it?

What is your virgin hair color?  Sometimes what we are seeing isn't actually ORANGE at all but RED.  In that case you'll need to look into using a GREEN based dye.  Green counters red.  If you have a problem with brassy colors you might consider looking into these two Miss Clairol green based dyes--moongold and moonhaze.  Moonhaze is the drabbest color of green they make, it's dark blonde (should knock out any and all warmth).  Moongold is a bit warmer, but makes a nice base color especially for tone on tone hair. 

20 vol is best when trying to cover grey.  I'm not sure it actually lifts two levels at all.  The levels of lift you can achieve with a peroxide really depends on the virgin hair color and type (thickness, etc.) of hair.  I think with most people's hair 20 vol. just deposits color nicely with a slight amount of lift. 

Hope this helps!

I think that might be the problem, I need a green based dye.  My natural hair color is a brown, or medium brown (a number 4) with a reddish reflection.  The problem is everytime I lift a couple of shades from my hair, it turns into an orangey red.  Right now my hair seems more orange than red, but it does have a slight red to it.  I don't have any gray hair so that's not a problem yet.  I'm definetely going to look into the dyes you suggested.  What if maybe I added blue and yellow intensifiers together and add to the dye?  Do you think that would work too?  I want my hair to be a 5, but I put a 6 because I thought I wouldn't get much result, but I guess I ended up getting too much lift.  I guess it's better though, at least it's a lot easier to make my hair darker than lighter.  I have a number 5 tube that I bought a while ago and I'm going to try a strand test with that to see how it turns out.  Otherwise, I'll try a 5.1 with the blue and yellow intensifiers, because they don't have Miss Clairol here, and I'll only be in the U.S. in a month and I really hate my orangey hair, otherwise I'd wait...hahaha.

You really helped me out, thanks.  I'll let you know what happens to my hair.